Shipping Policy

Thank you for shopping with LoomnLeaf.

Order Processing

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Cash on Delivery (COD) Orders

To ensure genuine orders, Cash on Delivery (COD) orders may require confirmation via phone call, WhatsApp, SMS, or email before dispatch. Orders that cannot be confirmed may be cancelled.

Delivery Timeline

• Standard delivery takes 3–7 business days depending on your location.
• Remote locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you'll receive a tracking link via SMS, WhatsApp, or email.

Delivery Delays

Unexpected delays due to weather, courier issues, festivals, or other unforeseen circumstances may occur. We appreciate your patience.

Damaged Package

If your package appears damaged at the time of delivery, please take clear photos before opening it and contact us within 24 hours.

For any shipping-related queries, contact our customer support.